Frequently Asked Questions

General Questions
1. What is the difference bewteen and brands?
trailers offer budget-friendly options, perfect for light to medium use, delivering safety and durability at an affordable price. , while also affordable, are designed for heavier-duty applications, built with superior materials, and often comes with extended warranties for added value.
2. What types of trailers do you offer?
We offer a wide range of trailers, including enclosed trailers, car haulers, open utility (landscape) trailers, equipment trailers, and dump trailers.
3. What sizes are available for enclosed trailers?
Enclosed trailers come in various sizes, ranging from 4x6 to 8.5x36. You can also customize them depending on your specific needs.
4. Can I customize my enclosed trailer?
Yes! Our enclosed trailers can be customized in size, height, color, weight capacity, and accessories such as racks and ladders.
5. What is the maximum weight capacity of your trailers?
Our trailers range in GVWR from 2990 lbs to 21000 lbs, depending on the model and type.
6. Do your trailers come with a warranty?
Yes, our trailers come with manufacturer warranties, with some models offering as long as 5 years.
7. How long does it take to get a trailer delivered?
Most trailers can be delivered within 1 to 2 weeks, but enclosed trailers may take 2 to 4 weeks for standard orders and up to 8 weeks for special orders.
8. Do you offer financing options?
Yes, we work with several finance companies and offer a variety of financing options, including a Rent To Own program for customers over 21, even with bad or no credit.
9. Do you deliver trailers?
Yes, we offer delivery services within a 100-mile radius of our location, with delivery fees based on distance.
10. How far do you deliver trailers?
We currently deliver trailers up to 100 miles from our location.
11. What are your delivery fees?
Delivery fees are based on the distance from our location. Please contact us for a personalized quote.
12. Are all of your trailers DOT compliant?
Yes, all our trailers meet DOT compliance standards, ensuring they are safe and legal for road use.
13. What certifications do your trailers have?
In addition to DOT compliance, we are members of the National Association of Trailer Dealers (NATDA) and the National Association of Trailer Manufacturers (NATM), demonstrating our commitment to high industry standards.
14. How long do trailers typically last?
With proper maintenance, trailers can last anywhere from 10 to 20 years, depending on the usage and care they receive.
15. Do you offer bulk discounts for purchasing multiple trailers?
Yes, we offer bulk discounts for customers purchasing multiple trailers. Contact us for more details.
16. Do you sell trailers that meet state-specific regulations?
Yes, our trailers meet both federal DOT requirements and state-specific regulations where applicable.
17. How can I contact you for further questions?
You can contact us through our Contact Us page, by phone, or by visiting us in person during business hours.
Enclosed Trailers
1. What sizes are available for enclosed trailers?
Enclosed trailers come in various sizes, ranging from 4x6 to 8.5x36. You can also customize them depending on your specific needs.
2. Can I customize my enclosed trailer?
Yes! Our enclosed trailers can be customized in size, height, color, weight capacity, and accessories such as racks and ladders.
3. What customization options are available for enclosed trailers?
Our enclosed trailers can be customized with a range of accessories, including racks, ladders, toolboxes, spring assist, spare tires, and more.
4. Can I add racks or ladders to my enclosed trailer?
Yes, racks, ladders, and other accessories can be added to your enclosed trailer during the customization process.
5. How wide are your enclosed trailer back doors?
Back door widths vary, from 49 inches for 5ft wide trailers up to 91 inches for 8.5ft wide trailers.
6. Can I customize the height of the back door on an enclosed trailer?
Yes, the back door height can be customized according to the interior height of the trailer.
7. How tall are your enclosed trailers?
The height of enclosed trailers typically ranges from 5 to 8 feet, with options to customize the height to suit your specific needs.
8. Can you increase the height of an enclosed trailer?
Yes, you can increase the height of an enclosed trailer as part of our customization options.
9. What is the process for special orders?
Special orders can be placed by contacting us directly or using the Build Your Own tool on our website. Custom orders typically take longer to fulfill.
10. How long do special orders take for enclosed trailers?
Special orders for enclosed trailers generally take 6 to 8 weeks, depending on the custom features selected.
11. How long does it take for a standard order of an enclosed trailer?
Standard orders for enclosed trailers are usually fulfilled within 2 to 4 weeks.
12. What trailers are best for ATVs or motorcycles?
Enclosed trailers provide total protection for motorcycles, while car haulers work well for ATVs.
13. What's the most popular enclosed trailer size?
One of the most popular enclosed trailer sizes is 7x16 feet, as it provides a good balance between cargo space and maneuverability.
Open Utility Trailers (Landscape)
1. What is the maximum weight capacity of your open trailers?
Our open trailers range in load capacity, with models supporting up to 7000 lbs, depending on the configuration.
2. What gate load capacities are available for open trailers?
The gate load capacity depends on the trailer model, but we offer gates capable of handling up to 1500 lbs.
3. Can I customize the color of my open utility trailer?
Yes, you can customize the color of your open utility trailer to suit your preferences.
4. What trailers are best for landscaping businesses?
Our open utility (landscape) trailers are ideal for landscaping businesses, offering ample load capacity and versatility. Some contractors prefer enclosed trailers to protect equipment from the elements.
5. Do you offer trailer parts and accessories?
Yes, we offer a variety of parts and accessories, such as spare tires, toolboxes, racks, and more to meet your needs.
6. How often should I service my trailer?
Regular maintenance should be performed at least once a year, or more frequently depending on how often the trailer is used.
7. Do you offer trailer repairs?
While we do not offer repair services ourselves, we assist with warranty claims and can connect you with authorized repair services.
8. Do you offer trailer parts and accessories?
Yes, we provide a variety of parts and accessories, such as spare tires, toolboxes, racks, and more. We can recommend additional providers for specific needs.
Car Haulers
1. What type of trailers are best for transporting cars?
Our car haulers are specifically designed for vehicle transport. You can choose between steel or wood deck options, and we also offer enclosed car haulers up to 36 feet in length.
2. What is the width between the fenders of your car haulers?
The width between fenders can vary by model, but standard car haulers typically have a width of 82 inches. Many of our models feature removable fenders, providing up to 84 inches of clearance.
3. How high are your car haulers from the ground?
Car hauler trailers typically have a deck height of around 18 to 24 inches, depending on customization and model.
4. What length of ramp is available for car haulers?
Ramp lengths vary, but standard ramps are typically 4 feet long. Custom options are available if needed.
5. Do you offer steel deck car haulers?
Yes, we offer steel deck car haulers for added durability, easy cleaning, and strength during transport.
6. Do you offer wood deck car haulers?
Yes, wood deck car haulers are available for those who prefer a lighter option or a different aesthetic.
7. Can I get a winch installed on a car hauler trailer?
Yes, winch installations are available as an option for car haulers to make loading and unloading vehicles easier.
8. What is the most popular trailer for car enthusiasts?
Our car haulers are the most popular among car enthusiasts, especially those looking to transport racing or classic cars.
9. Do you offer lightweight trailers for small vehicles?
Yes, we offer lightweight car haulers that are towable by smaller vehicles like SUVs, providing flexibility without compromising load capacity.
10. What trailers are best for ATVs or motorcycles?
Our car haulers and some smaller open trailers are excellent options for transporting ATVs, while enclosed trailers provide total protection for motorcycles.
Towing and Compatibility
1. What kind of vehicle do I need to tow a car hauler?
You will need a vehicle with a sufficient towing capacity for the GVWR of the trailer. Make sure the vehicle's towing capacity is rated for the trailer and the load it will carry.
2. How do I know what size trailer I need for my vehicle?
We provide specifications for each trailer model, including weight and size. Contact us for help choosing the best trailer for your vehicle based on its towing capacity and hitch compatibility.
3. What are the towing requirements for your trailers?
You will need a vehicle with the appropriate towing capacity, a compatible hitch, and electrical connections. For heavier trailers, brakes and a brake controller are required.
4. Can I tow one of your trailers with an SUV?
Yes, many of our trailers are towable with SUVs. You will need to ensure your vehicle's towing capacity matches the trailer's GVWR and the combined weight of your load.
5. Do I need a special license to tow your trailers?
In most cases, no special license is needed. However, trailers with higher GVWRs (above 10,000 lbs) may require a commercial driver's license (CDL) depending on local regulations.
6. What hitch sizes are compatible with your trailers?
All trailers with a GVWR under 3000 lbs use a 2" ball hitch, while trailers with a GVWR above 3000 lbs typically require a 2-5/16" ball hitch. Please check your trailer's specifications.
7. Do your trailers come with brakes?
Yes, all trailers with a GVWR above 3000 lbs are required to have electric brakes to be DOT compliant. Make sure your vehicle is equipped with a brake controller to operate them.
8. What kind of electrical connections do I need for a trailer?
Trailers with a GVWR under 3000 lbs typically use a 4-pin flat connector, while trailers with a GVWR above 3000 lbs require a 7-pin round connector for full functionality, including brake lights and electric brakes.
9. How do I know if my trailer is compatible with my vehicle?
We can help determine compatibility by checking your vehicle's towing capacity, hitch size, and electrical connections against the trailer's specifications. Contact us for assistance with selecting the right trailer for your vehicle.
10. Can I use my SUV to tow a trailer for car transport?
Yes, you can use an SUV to tow a car transport trailer as long as the vehicle's towing capacity is sufficient for the combined weight of the trailer and the car being transported. We can help ensure proper compatibility.
Financing
1. Do you offer financing options?
Yes, we work with several finance companies and offer a variety of financing options, including a Rent To Own program for customers over 21, even with bad or no credit.
2. What is the Rent To Own program?
Our Rent To Own program allows you to pay over time without the need for a credit check. It is designed to offer flexibility, and you must be 21 or older to qualify.
3. Do you offer financing for customers with bad credit?
Yes, some of our lenders accept credit scores as low as 500, and we also offer a Rent To Own program that does not require a credit check.
4. What is the difference between Rent To Own and traditional financing?
Rent To Own requires no credit check and allows you to rent the trailer with the option to own it after completing the agreed-upon payments. Traditional financing requires credit approval and often has different terms and interest rates.
5. What is the down payment required for financing?
Down payment requirements vary depending on the financing option you choose. In most cases, lenders will finance the total purchase with no down payment. Contact us to learn more about specific down payment requirements for your trailer.
6. How can I apply for financing?
You can apply for financing directly through our website via links to our partner finance companies. It is a quick and easy process.
7. How long does financing approval take?
Financing approval typically takes just a few minutes. In most cases, you will be able to leave with your new trailer on the same day.
8. Can I finance a custom-built trailer?
Yes, custom-built trailers are eligible for financing. You can explore different options through our finance partners.
9. Can I trade in my old trailer when buying a new one?
Sorry, we do not accept trade-ins. However, we can help you finance a new trailer through our financing options.
10. Do you sell used trailers?
Occasionally, we offer repossessed trailers at a reduced price. However, we generally do not deal in used trailers.
Maintenance and Warranty
1. Do your trailers come with a warranty?
Yes, our trailers come with manufacturer warranties, with some models offering as long as 5 years. The specific warranty length depends on the trailer model and manufacturer.
2. How long is the warranty on your trailers?
Warranty lengths vary by manufacturer, but most trailers come with a minimum 12-month warranty, with some models eligible for up to 5 years.
3. Do you offer an extended manufacturer's warranty?
No, we do not currently offer extended manufacturer warranties. However, many of our trailers come with long-lasting warranties from the manufacturer.
4. What is the process for warranty claims?
You can submit a warranty claim through our website by visiting the Warranty Claim page and providing the necessary information about your trailer and the issue you're experiencing.
5. Do you assist with warranty claims?
Yes, we offer assistance with warranty claims and will guide you through the process to ensure a smooth resolution with the manufacturer.
6. Can I use my warranty claim online?
Yes, you can file your warranty claim online through our Warranty Claim page. We will help facilitate the process with the manufacturer.
7. How often should I service my trailer?
Regular maintenance should be performed at least once a year, or more frequently depending on how often the trailer is used and under what conditions.
8. Do you offer maintenance services?
While we do not directly provide maintenance services, we assist customers with warranty claims and can guide you to authorized service providers for regular maintenance.
9. Do you offer trailer parts and accessories?
Yes, we offer a variety of parts and accessories such as spare tires, toolboxes, racks, and more. Contact us for specific accessory options for your trailer.
10. Do you offer trailer repairs?
While we do not offer repair services ourselves, we can assist with warranty claims and connect you with repair services from authorized dealers or manufacturers.
11. Can you install additional features after purchase?
Yes, we can help with the installation of additional features after your initial purchase. Contact us to discuss the available options and scheduling.
12. How long do trailers typically last?
With proper maintenance, trailers can last anywhere from 10 to 20 years, depending on usage, the environment they are used in, and the level of care they receive.
Special Orders and Customization
1. Can I customize my enclosed trailer?
Yes! Our enclosed trailers can be customized in size, height, color, weight capacity, and accessories such as racks and ladders.
2. Can I customize the color of my trailer?
Yes, all of our trailers offer customizable color options to suit your preferences.
3. Can I add racks or ladders to my enclosed trailer?
Yes, you can add racks, ladders, and other accessories during the customization process for your enclosed trailer.
4. Can I get a winch installed on a car hauler trailer?
Yes, winch installations are available as a customization option for car haulers to help with loading and unloading vehicles.
5. What is the process for special orders?
Special orders can be placed by contacting us directly or using the Build Your Own tool on our website. Special orders typically take longer to fulfill, depending on the customization options chosen.
6. How long do special orders take for enclosed trailers?
Special orders for enclosed trailers typically take 6 to 8 weeks, depending on the complexity and custom features selected.
7. How long does it take for a standard order of an enclosed trailer?
Standard orders of enclosed trailers are usually fulfilled within 2 to 4 weeks, depending on availability and options selected.
8. What payment plans are available for customized trailers?
Financing options are available for customized trailers, including Rent To Own and traditional financing plans. Contact us for more details.
9. Can I get an estimate for custom trailer features?
Yes, you can request a quote for custom trailer features using our Build Your Own tool or by contacting us directly for a detailed estimate.
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